COACH ERA


Measurement Matters

It could be said that if you can measure it, you can manage it


Robert S. Kaplan, David P. Norton, (The Balanced Scorecard)


 

 

Cultural Transformation Tools (CTT)

"If you can't measure it, you can't manage it".

Even when you are profitable, have change management and leadership strategy:

Your Company is loosing clients, money, energy, time and people because of not having cohesive and aligned corporate culture.

Values chosen by the executive team does not reflect your real copmpany culture.

Do you know the real values of your leaders?

If you don't measure, it is imposible to know what the culture is, therefore it is very hard to correct it and manage it.

You are like a sailor without compas

Measure your culture NOW.

The Cultural Transformation Tools consist of a series of assessment instruments that map the values of individuals and groups to the Barrett Seven Levels of Consciousness Model. The following assessment instruments are available:

Cultural Values Assessment (CVA)

The Cultural Values Assessment is used to measure the consciousness and map the values of the overall organisation as well as different staff levels, business units, locations, regions or determine demographic differences. The Cultural Values Assessment can be used in small, medium and large organisations. The results are plotted against the framework of the Seven Levels of Personal and Organisational Consciousness.

Leadership Values Assessment (LVA)

The Leadership Values Assessment is a 360-degree feedback instrument that compares a manager's perception of his or her operating values against the perception of his or her superior, peers and subordinates. The results are plotted using the framework of the Seven Levels of Leadership Consciousness. This assessment is typically followed up by a two-hour feedback session and the development of a personal action plan.

Team Values Assessment (TVA)

The Team Values Assessment is used to map the values and measure the consciousness of small groups or teams. The assessment instrument measures the degree of alignment between team members’ perception of the Current and Desired Culture values, and between the team members’ Personal and Current Culture values. It also measures the level of cultural entropy. The alignment of the Current Culture with the team’s espoused values can also be measured. The results are plotted against the framework of the Seven Levels of Personal and Organisational Consciousness. Individual plots for each team member can be provided.

Individual Values Assessment (IVA)

The Individual Assessment instrument is frequently used by coaches to support individuals in their personal transformation. The assessment instrument measures the degree of alignment between an individual’s Personal Values and their perception of the Current Culture and Desired Culture of the organization where they work. The results are plotted against the framework of the Seven Levels of Personal and Organisational Consciousness.

Merger Compatibility Assessment

The Cultural Values Assessment can be used to prepare a Cultural Due Diligence report. Culture Assessments are carried out for each company involved in a merger or acquisition using a common template of values. The Personal, Current Culture and Desired Culture values of the two organisations are compared to determine the similarities and differences between the two cultures. A compatibility assessment report is produced to highlight the key issues that should be addressed in implementing the cultural aspect of the merger.

Client Assessment of Corporate Values

This instrument is used to identify client, customer or other interested parties (Board of Trustees) perceptions of an organisation's culture.

Assessments

Corporate Values Assessment
Leadership Values Assessment
National Assessments
Team Values Assessment
Individual Values Assessment
Merger and Acquisition Compatibility Assessment
Employee Entry Assessment
Employee Exit Assessment
Client 360 degree Assessment of Corporate Values

The Survey Process more

Executives and employees are searching for organisations that will support them in their personal and professional growth. They want to work for companies that are not only great places to work, but embrace sustainable development as well as being socially responsible. They want to feel a sense of alignment between their personal values and their company's values.

Similarly, customers are becoming more aware of the impact of company policies on the environment, and on economic and social sustainability. When they have a choice, they are choosing to purchase products from companies who share their values.

Consequently, companies around the world are increasingly focusing on building their Cultural Capital. They are attempting to create vision-guided, values-driven organisations that focus on employee fulfilment, customer care and leadership development. Not only are these companies attracting and retaining the best people, they are also outstripping their competitors in building shareholder value. The main reason for this is that 60% - 80% of shareholder value is based on intangibles, the most significant of which is cultural capital.

Our research shows that the most successful, high performance organisations show a strong alignment between personal and current culture values, and current culture and desired culture values. They operate from full-spectrum consciousness – positive values at all seven levels of organisational consciousness. They have low levels of cultural entropy.     

In a pilot study carried out by McKinsey & Company, the Cultural Transformation Tools CTT were used in parallel with 30 structured consultant interviews. The Cultural Transformation Tools CTT were found to provide a more comprehensive analysis and more credible results at a fraction of the cost.


Typical Culture –
Before Transformation


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Cohesive Culture -
After Transformation



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© COACH ERA 2010



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