COACH ERA


Organizational Transformation Begins with
personal Transformation

Organisations don't transform. People do
The Key to Cultural Transformation







 

 

 

 

 

 


Leadership development
Organisations don't transform. People do
The Key to Cultural Transformation

If the leadership teams are not committed or willing to embrace new values and behaviour, then no one else in the organisation will. Therefore, cultural change begins with personal transformation of the leadership teams. At COACH ERA, we have proven approaches and are committed to supporting leaders in creating the desired improvement in performance at organisation, team and individual level. These approaches can be made with teams or through individual executive coaching.

The culture of an organisation is a direct reflection of the personal consciousness of the leaders. Therefore, cultural transformation or whole system change cannot occur without a change in the behaviours of the leaders. This is why we recommend that organizations begin by mapping the values of the senior executives before they map the values of employees.

This is important for two reasons:
a) the senior group must: i) be aware of the scope and depth of the cultural issues, and ii) be willing to do something about them, including committing to personal change, before the rest of the company is involved in the process of values clarification;
and

b) if the senior group balks at the prospect of personally participating in whole system change process then it is important not to raise the expectations of employees by asking them to participate in the values assessment.

If the senior group is not willing to commit to a change in their behaviors, the culture will not change. That is why it would be counterproductive to involve all employees in the values assessment too soon in the process.

Here are some key facts about leadership and shareholder value.

Fact 1: Employee fulfillment drives customer satisfaction.

Fact 2: Customer satisfaction drives shareholder value.

Fact 3: Leadership development drives employee fulfillment.

Thus, there is a causal link between leadership development and shareholder value that passes through employee fulfillment and customer satisfaction. We have found this link to be present in all successful companies              
COACH ERA Group 2009 design by ZEN Syndicate